Secure hosted solutin

Cloud-Based Active Directory Integration

Desktop Alert is a world class provider of secure, targeted mass notification technology solutions. We are now proud to offer a Hosted Solution (SaaS) that securely integrates Active Directory. The SaaS solution is compliant with the National Institute of Standards and Technology (NIST) SP 800-53 Rev3 controls FIPS-199 moderate classification for the federal governments security requirements for public cloud applications. This capability enables an organization to utilize a hosted Desktop Alert server as opposed to a premised based Desktop Alert server behind an organizations firewall. The hosted solution is totally secure comes with standard 128 bit encryption. Additionally, if VPN technology is utilized the encryption can be upwards of 256 AES.
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Authentication is accomplished using digital certificates on each workstation and each premised based server. Therefore, no passwords are used nor transferred across the internet. Once the certificate authentication has taken place, the users email address is encrypted and sent to the Desktop Alert hosted system to identify the user. It is important to note that no other user information is part of the communication process. In concept, authentication across the internet with certificate technology is actually more secure then standard LDAP/Directory integration behind the firewall. This hosted system can be used as the primary alerting system for any organization (multiple domain integration functionality) or as a formidable redundancy system in case of failure with a premised based systems network. If an organizations server failed to deliver the alerts for any reason, the secure redundant hosted solution would kick into gear and do the job instantly without administrative assistance. The hosted solution would continue to act as the primary server until premised based network operations were resumed.

With the Desktop Alert your organization has a unified emergency alert system with a centralized distribution console capable of targeting response teams, staff, tenants, common areas, and visitors simultaneously, informing them of the necessary steps to take in the event of an emergency. Desktop Alert provides multi-modal capabilities delivering alerts through your in-place network of desktop computers, digital displays and kiosks, phones, text messaging, beepers, and public address system. Multimedia alerts, bulletins, reminders, and more are easily and quickly prepared. Simple one button activation provides enterprise-wide mass notification.

Desktop Alert has been designed to integrate with computers (pop-ups or email), mobile phones, PA systems, LCD/Digital Signage, VoIP phone systems, home phones, web pages and much more. Integration with these devices allows Desktop Alert to provide organizations with the ability to quickly communicate to their community on issues such as:

  • Response Team Activation
  • Campus Lockdowns
  • Recurring Fire Drills and Generator Tests
  • Training Notifications
  • Help Desk Alerts (System Outages)
  • Policy and procedure reminders
  • Campus Lockdowns
  • Weather advisories and traffic alerts
  • Safety Alerts and Exercises
  • Help Desk Alerts (System Outages)
  • Daily Bulletins
  • Community events

Desktop Alert realizes that organizations need a secure means to confidently communicate critical information quickly. Email and texting alone is only a partial solution assuming the message is received and read. With Desktop Alert time sensitive information is delivered across your in-place network of computers, displays, and other devices in addition to email and texts – True mass notification to targeted groups or the entire Enterprise.

Desktop Alert’s unique system is differentiated by

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  • Instant delivery to mass users via multiple modes
  • Guaranteed Delivery
  • Time sensitive information delivered to groups, teams, locations, or enterprise-wide
  • Secure application behind your firewall
  • Full audit documentation of every alert
  • Ease of use
  • Monitoring of all connected users
  • No spam or junk mail
  • Makes use of your in-place systems

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