Fort Hood Update

Fort Hood – Desktop Alert lauded for system performance during April 2nd, 2014 Active Shooter Event – Fort Hood Report: Desktop Alert Out Performs EM2P AtHoc Alerting Program by “Several Minutes”.  When it comes to Mass Notification and Emergency Communications, there is no silver lining in the cloud.


DTA Commended By Fort Hood: April 2nd, 2014 Active Shooter Event On April 2, 2014, a shooting spree occurred at several locations on the Fort Hood military base near Killeen, Texas. Four people, including the gunman, were killed, while sixteen additional people were injured. The shooter, 34-year-old Ivan Lopez, died of a self-inflicted gunshot wound. Several days after the shooting Desktop Alert was called and commended for ‘a job well done’. Desktop Alert was the only network alerting system activated during the ‘active shooter event’. The Desktop Alert System notified the entire Fort Hood Post population in minutes via Desktop Alert pop-ups, text messages and e-mails. The EM2P AtHoc alert system was purposely positioned only as a backup system and only utilized for the official “All Clear” event albeit to only 20% of the posts population.Following the shooting, General Odierno said he believes the alert procedures developed after that shooting as well as the training provided to Soldiers, may have helped prevent yesterday’s tragedy from developing into something “much worse.”


“The 2014 active shooter event was a horrible tragedy. After the U.S. Secretary of Defense posted the ‘Final Recommendations of the Ft. Hood Follow-on Review in 2010 our company was selected above all mass notification companies as the primary computer desktop network (CDNS) and text messaging alerting system for the Fort Hood Post population. The noted commendation by Fort Hood is indicative of why our notification products are to date most prevalent across the U.S. Army worldwide. During the active shooter event, alerts to desktop computers and cell phones were delivered several minutes ahead of the Department of Defense 10 minute alert delivery mandate. Further, Desktop Alert drastically outperformed the EM2P AtHoc tertiary network alert system utilized by the post during the ‘All Clear’ alert signaling. When lives are at stake, seconds count. Alerting our nations finest in all situations is a high calling and noble cause. We continue to work with the U.S. Army and all of our customers for successful results during emergent events. “, Howard Ryan, CEO and Founder, Desktop Alert Inc.

Desktop Alert: Post Implementation at Fort Hood Report (2010)

The Fort Hood shooting was a shooting that took place on November 5, 2009 at Fort Hood, the most populous U.S. military installation in the world, located just outside Killeen, Texas. In the course of the shooting, a single gunman killed 13 people and wounded 29 others. It is the worst shooting ever to take place on an American military base.

After the Fort Hood shooting event in November 2009 the DoD conducted a study and reviewed its force protection policies, programs, and procedures. On August 18, 2010 the Secretary of Defense posted “Final Recommendations of the Ft. Hood Follow-on Review”.On September 2010, after a thorough vetting of qualified Department of Defense Mass Notification Providers with proven enterprise-level mass notification experience and capability Fort Hood selected Desktop Alert for its IP-Based Mass Notification Requirements.

Initial Report: Protecting the Force: Lessons From Fort Hood – LINK

Key Take Away Recommendations:

Recommendation 4.4 – Examine and Incorporate State-Of-The-Art Mass Warning Systems into Emergency Response Plans

NOTE: “software alert systems [Desktop Alert] for computer alerts.

”Desktop Alert popups utilize a 10 to 15 second poll rate with zero deprecation of network bandwidth. Read this article as it relates to the popup alerts and how we publish the alerts to all enterprise workstations in literally seconds, not minutes. When lives are at stake, seconds count!

Desktop Alert Video