The Fort Hood shooting was a shooting that took place on November 5, 2009 at Fort Hood, the most populous U.S. military installation in the world, located just outside Killeen, Texas. In the course of the shooting, a single gunman killed 13 people and wounded 29 others. It is the worst shooting ever to take place on an American military base.
After the Fort Hood shooting event in November 2009 the DoD conducted a study and reviewed its force protection policies, programs, and procedures. On August 18, 2010 the Secretary of Defense posted "Final Recommendations of the Ft. Hood Follow-on Review".
On September 2010, after a thorough vetting of qualified Department of Defense Mass Notification Providers with proven enterprise-level mass notification experience and capability Fort Hood selected Desktop Alert for its IP-Based Mass Notification Requirements.
Key Take Away Recommendations:
Recommendation 4.4 - Examine and Incorporate State-Of-The-Art Mass Warning Systems into Emergency Response Plans
NOTE: "software alert systems [Desktop Alert] for computer alerts."
Desktop Alert has exceeded this requirement with alerting to additional alerting end-points.
August 18, 2010 the Secretary of Defense Final Recommendations - LINK
April 7, 2011:
Fort Hood has augmented its mass notification and warning system with a computer “Desktop Alert,” which reaches out to all government network users of the Fort Hood domain.
Fort Hood will soon be conducing an installation-wide test utilizing a new Desktop Alert system. Fort Hood computer network users will see pop-ups with the words, “EXERCISE, EXERCISE, EXERCISE,” and a short test message requiring them to acknowledge by clicking on the “X” in the top right hand corner of the pop-up. Users will also receive an email requiring them to acknowledge the alert by selecting “reply” and “send.”
Like the monthly “Big Voice” tests, Desktop Alerts will become a regularly-scheduled event, as well.
“Desktop Alert will be incorporated into the monthly testing of the installation’s mass notification and warning systems,” Scott Case, information officer for U.S. Army Garrison Fort Hood, said. He said that coupled with existing warning systems, the computer-based warning system adds significantly to the installation’s ability to reach out to its community.
“By procuring Desktop Alert, Fort Hood has not only satisfied the desktop alerting requirement of the Secretary of Defense’s defined Fully Operational Capabilities for mass notification and warnings, but we are now armed with another capability to get the warning out,” Case said. “No one system can ever claim to reach 100 percent of its intended audience. With that in mind, Fort Hood simply looks at Desktop Alert as another tool it can leverage in the mass notification mission.”
A limited test was conducted in March. Case said that initial testing went “pretty seamless.”
Looking ahead, Case said the goal is to incorporate tenant units not currently part of the Fort Hood domain.
“By working closely with the Fort Hood Network Enterprise Center and the tenant units, we are confident that we can overcome this obstacle, or come to an equitable solution,” Case said. “At the end of the day, we all have the same goal to achieve; and that is simply, ‘What is in the best interest of Fort Hood.’”
Most recent Desktop Alert Department of Defense News:
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Worldwide U.S. Military organizations such as U.S. Northern Command, The United States Army and Air National Guard nationwide, The United States Air Force Academy, The United States Military Academy at West Point, Multi-National Forces in IRAQ and Afghanistan, The U.S. Air Force, The U.S. Army now utilize the Desktop Alert mass notification platform daily for their organizations emergency communication requirements. Desktop Alert can contact thousands of users with desktop alerts and require receipt confirmation of the message. Those not verified can then be listed on a report and/or sent as a "Target Package" to be automatically contacted by other means such as email, SMS, phone calls and other devices.
Desktop Alert is a best-of-breed IP-Based alert technology which provides seamless integration with enterprise-class federated environments and shares communications and commands using standardized protocols such as XML and HTML.