CHATHAM, NJ -- April 18, 2007 -- Desktop Alert, Inc. (http://www.desktopalert.net/), a technology leader in mass notification products and services for both military organizations and corporate markets today announced that Plum Voice (http://www.plumgroup.com), a leading provider of VoiceXML IVR platform software and hosted VoiceXML gateways will be licensing a fully integrated enterprise level VoiceXML platform, integrated side-by-side with the Desktop Alert Mass Notification Platform. As a result, solutions provided by Desktop Alert now allow enterprises to automate telephone calls with customers, business partners, vendors and employees both on-premise and worldwide.
Desktop Alerts CEO Howard Ryan commented,” We engaged with Plum Voice in 2006 and in no time were very excited with their platform, service and support. Desktop Alert and Plum Voice are makers of inter-enterprise software platforms, which manage and share data utilizing web services over port 80 and port 443 via SOAP/XML. This represents a significant departure from early generation alert systems which required multiple standalone applications and non-compatible autonomous platforms needed to achieve absolute alert publication to all known personnel and devices. The seamless integration of the Plum Voice platform is now extended to our clientele resulting in a one-click “alert all” solution to all personnel and communication devices.”
“Developers and IT managers alike laud the Plum VoiceXML IVR platform for its outstanding performance, global scalability and carrier-grade reliability,” says Plum Voice CEO, Matt Ervin. “We are pleased to integrate with Desktop Alert’s Mass Notification Platform to enable the simultaneous delivery of real-time messages to thousands of people around the world via phone automation.”
About Desktop Alert, Inc.
The Desktop Alert Emergency Mass Notification System utilizes "Actionable Intelligence." The ability to in-place intelligent methods, functions and triggers that interact with and bring crucial data to and from end-users based on end-user and/or management's predefined business rules and settings. The platform enables and provides all of the parts needed to execute controlled information management and content distribution. The Mass Notification System is built on Microsoft's .Net Platform, operates on Microsoft servers supported by a SQL database platform and seamlessly integrates with existing Active Directory/LDAP organizational units and structure.
About Plum Voice
Plum designs, builds, deploys, and manages IVR systems and applications for businesses of all sizes all over the world. Plum accomplishes this through a combination of VoiceXML development expertise, versatile IVR systems and hosting, flexible telecom and data integration, and responsive customer support. Plum solutions run from standard touchtone IVR applications to specialized telephony applications supporting speech recognition, speech synthesis, and outbound dialing.
Desktop Alert's work great with internet, intranets, extranets and corporate communications without demanding any significant technical resources. Specifically, Desktop Alert operates on Internet or SIPRNET or NIPRNET Networks. Desktop Alert is a best-of-breed IP-Based alert technology which provides seamless integration with enterprise-class federated environments and shares communications and commands using standardized protocols such as XML and HTML.